I have Spyder5 and cannot save the profile under macOS High Sierra 10.13. I am getting the error message: "Sorry, there was a problem associating the profile with the display (AssociateColorProfileWithDevice) Why is this happening? - Powered by Kayako https://support.datacolor.com/index.php? Help Desk Software

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I have Spyder5 and cannot save the profile under macOS High Sierra 10.13. I am getting the error message: "Sorry, there was a problem associating the profile with the display (AssociateColorProfileWithDevice) Why is this happening?

Posted by Raphael Graf on 03 November 2017 08:46 AM

It appears that the new macOS High Sierra 10.13 has several color management issues. Therefore, also your system has a permission problem with the High Sierra upgrade at the moment. Please use the disk utility (from / Applications / Utilities) to repair the access rights (use the First Aid function in the hard disk utility – this may take several minutes). Then restart the Mac.

Now, please visit our website and download the latest Spyder5 software version:

http://support.datacolor.com/index.php?/Knowledgebase/List/Index/153/spyder5-downloads

Lastly, install the software over the existing version. Connect the Spyder5 sensor and launch the software. Now run a new Full Calibration.

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