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Knowledgebase : English > Digital Imaging
(112)FAQ

We are sorry for the problems you have as we can not reproduce on our systems running Fall Creators Update. This sounds like a permission issue, as side effect from the Windows Fall Creators Update. Please un-install your Spyder software. Afterwards ...
Q: I have Spyder5 and I can’t see the effect of the profile under macOS High Sierra 10.13 after the calibration process. Or, I cannot see any difference in the uncalibrated VS calibrated view of my screen at the end of the calibration process on the Spy...
It appears that the new macOS High Sierra 10.13 has several color management issues. Therefore, also your system has a permission problem with the High Sierra upgrade at the moment. Please use the disk utility (from / Applications / Utilities) to repair t...
On modern mid range to high end laptop please check for the usage of Content-adaptive backlight control (CABC). THIS has to be DISABLED (often in the bios)   IMPORTANT: Sometimes a patch is needed to have the ability to disable the CABC function. ...
The Spyder5PRO+ and Spyder5ELITE+ upgrades for your Spyder5 add new, unique features for further confidence in your digital color workflow. With these new features, including Soft Proofing (Spyder5ELITE+ only), Automatic Room Light Switching and other fea...
Profile editing in the Profile Management Tool is compatible with icc profiles created with your Spyder5 only.
Spyder5PRO+ / Spyder5ELITE+ software will choose the appropriate profile for the current room light, or the lighting environment, for 3 room light levels: High, Medium and Low. The Spyder5 calibrator needs to be connected at all times for the Automatic Ro...
The automatic Room Light Switching feature is available in the Spyder5PRO+ software. You will find it in the main menu of the software where you also set the target values for Gamma, Whitepoint and Brightness. However, you won’t find it in the „advanced s...
As in the past, all software updates are still available free of charge. Software updates are released to maintain functionality as compatible Operating Systems update. However, Spyder5PRO+ and Spyder5ELITE+ are upgrades with additional features and there...
Spyder5PRO+ and Spyder5ELITE+ upgrades add additional features to the standard Spyder5PRO and Spyder5ELITE software.   http://www.datacolor.com/photography-design/product-overview/sypder5eliteplus-software-upgrade/ [http://www.datacolor.com/photography-...
To activate Spyder5PRO+ or Spyder5ELITE+, you must be running the latest software for each application.   You will find the latest versions of each application here: goto.datacolor.com/getSpyder5plus For instruction on activation of the Spyder5PRO+ or...
The latest versions of Spyder5PRO / Spyder5ELITE can be found here: http://support.datacolor.com/index.php?/Knowledgebase/List/Index/153/spyder5-downloads To activate the Spyder5PRO+ / Spyder5ELITE+, you must be running the latest Spyder5PRO / Spyder5...
One key feature of Spyder5PRO+ and Spyder5ELITE+ is Automatic Room Light Switching. Simply put, this allows the Spyder5PRO+ / Spyder5ELITE+ software and sensor to automatically decide and apply the appropriate profile for the room lighting by taking ambie...
As any other monitor, curved displays can be calibrated with the Spyder5. Please always plug the Spyder into an USB port in the back of your computer (close to the keyboard/mouse). Please do not use USB-Hubs and/or USB-extension cords as this could result...
Datacolor provides technical support at no additional charge. If you have a question, please feel free to submit a ticket to: http://support.datacolor.com/index.php?/Tickets/Submit
Visual observation of two monitors sitting side-by-side will never appear to match. Even if they are the same type, make and model, two displays will have subtle differences that are readily discerned in side-by-side comparison, but become negligible when...
Datacolor is constantly working to improve and upgrade our software. These updates are then posted in the 'Software Upgrades' section of our website, where our customers can download them free of charge. The only thing the customer needs in order to succe...
Light from any source, other than the projection device, that reaches the screen surface. The amount of room light (ambient light) affects the contrast, and resolution of the screen.
The native white point is the color temperature that the monitor hardware exhibits without any software calibration applied. With some monitors it can be adjusted with front panel controls, with others, it is fixed, and can only be corrected with software...
It is a measurement of the color of white light, expressed in degrees Kelvin. (The Kelvin scale is a measure of temperature, starting from absolute zero.) The color temperature is the color of light a perfect black-body radiator emits when heated to the t...
It provides a graphical display of the tonal response characteristics of the monitor system. This includes representations of the monitor's default behavior, the desired behavior and the actual behavior.
A data file that describes the color behavior of a physical device (such as a scanner, monitor, or printer) or that defines the color of an abstract color space (such as Adobe RGG or ColorMatch RGB) in terms of a device-independent color model (such as CI...
To measure and correct by comparison with a standard, of the correct value or each reading on a measuring instrument.
You may have heard the Urban Legend that a spectrophotometer is reflective device (reads patches on paper), and a colorimeter is an emissive device (reads displays). Not actually true. There is another one, often combined with the first, that spectrophot...
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