Windows 10 May 2019 Update (Windows 10, Build 1903) Unable to Create and / or Activate an ICC Profile in - SpyderX, Spyder5 and Spyder4
Posted by Raphael Graf on 14 October 2019 07:39 AM
Unable to Create and/or Activate an ICC Profile in Windows 10 May 2019 Update (Windows 10, Build 1903) - SpyderX, Spyder5 and Spyder4
We found the problem that SpyderX, Spyder5 and Spyder4 may not create (save / overwrite) and/or activate the ICC profile correctly in Windows 10 May 2019 Update (Windows 10, Build 1903). Due to this problem, the correct color might not be displayed.
Microsoft has confirmed that there can be issues with color profiles after the 1903 update.
Meanwhile, one can try this workaround:
It is possible that the issue may reoccur in future calibration.
Please find more information on this Microsoft website:
IF you still experience problems now please do this:
Please install the Microsoft updates as soon as they become available!
If the mentioned workaround did still not solve the issue, please now try the following:
We have found some customers had to disable the "DisplayEnhancementService" in their Windows configurations to be able to use the provided workaround. The "DisplayEnhancementService" is e.g. in charge for an auto display brightness adjust and also accesses the profiles. Please disable the "DisplayEnhancementService" (the name can be localized in some Windows language versions) in the Windows system. Reboot your computer and DO NOT launch any other applications. Launch the Spyder software with full administrator permissions as explained before.
We also found that on few systems it was recommended to disable Windows 10 "Fast Startup" function to make sure the profiles are loaded correctly on Windows 10 1903 (May 2019 Update).