I updated my Windows 10 to the Fall Creators Update (Build 1709). When I now run a calibration I will show no effect and no effect when switching between the calibrated / uncalibrated view at the end of the calibration process. - Powered by Kayako https://support.datacolor.com/index.php? Help Desk Software

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I updated my Windows 10 to the Fall Creators Update (Build 1709). When I now run a calibration I will show no effect and no effect when switching between the calibrated / uncalibrated view at the end of the calibration process.

Posted by Raphael Graf on 03 November 2017 09:07 AM

We are sorry for the problems you have as we can not reproduce on our systems running Fall Creators Update.

This sounds like a permission issue, as side effect from the Windows Fall Creators Update.
Please un-install your Spyder software.
Afterwards delete the folder "Datacolor" from here:
C:\Program Files (x86)\
and from:
C:\users\YOUR USERNAME\AppData\Local\
(the folder AppData may be hidden)
Now reboot your system.
Download and install with full admin rights and deactivated antivirus program the current version.
Please note:
Sometimes you need to do a right mouse click -> run as admin instead of a double click to start an application with admin rights granted.
Activate with your license code.

Run the software also with full admin rights.
Please remember:

Keep the Spyder unplugged during un-install and re-install. Plug in the Spyder when prompted to do so. Please always plug the Spyder into an USB port in the back of your computer (close to the keyboard/mouse). Please do not use USB-Hubs and/or USB-extension cords as this could result into problems with the power supply.

Now, run a new calibration.

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