What does it mean when CIE L*a*b* values show up on the ColorReaderPRO OLED screen?
Posted by Raphael Graf on 15 August 2018 08:17 AM

That means fan decks have not been synced to the device. The user needs to use the mobile app to sync the desired fan decks.

If a user wants to use the device in standalone mode and smartphone mode with the same fan decks, the user needs to go to the ‘Change Fan Decks’ tab in the ‘Readings’ screen and select the same fan decks that have been synced to the device to see the same results on both the display and the mobile app. 

Every time you sync a fan deck it deletes the current fan decks already on the device. The user will have to select the fan decks again if they want to keep them on the device along with any additional colors they want to add.

To change from fan deck results to CIE L*a*b* results begin the fan deck syncing process with random selections, but close the app immediately after starting to sync. This disruption clears all fan deck information from the device.

Help Desk Software by Kayako