Knowledgebase
ALERT: Bug in Microsoft Windows 10 Build 1903 Causing ICC Profiling Issues
Posted by Boris Bergmann on 14 November 2019 08:50 AM

We wanted to alert Windows 10 users who are experiencing problems calibrating and profiling their monitors that these issues are due to a bug in Microsoft Windows 10 Build 1903 (May 2019 Update), and, unfortunately, not something we here at Spyder Support can resolve.

 

Microsoft has confirmed that there have been issues with color profiles in saving, overwriting, activating, etc., and they have provided a patch "KB4505903" as a solution to fix this problem.
Run the Windows 10 Update function manually to make sure you have the latest updates installed. You can also check your Windows update history.
Also if you have updated your Windows 10 to Build 1909 this issue should be resolved.

If this Microsoft patch is not available for your system this is out of our hands to resolve, but we invite you to explore the temporary workaround our IT staff has developed that may help you in the interim.

 

Best regards from your Spyder Support Team


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