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we have launched a new support system with a new knowledgebase and
ticket system.
For all information and requests, please follow this link to find our
new support site:
[HTTPS://GOTO.DATACOLOR.COM/SPYDERSUPPORT]HTTPS://GOTO.DATACOLOR...
Problem:
The SpyderGallery does not find the Spyder sensor, even if the Spyder
is connected to the computer and the SpyderGallery Desktop is running
on the computer:
Solution:
Please make sure your mobile device (Android / iOS) running the
SpyderG...
The SpyderGALLERY app is the industry leading mobile application that
allows you to show your clients, family and friends calibrated images
anywhere.
Below are instructions to get you started:
You must download the SpyderGALLERY app from the iTunes sto...
Mobile devices such as laptops, tablets and phones are viewed under a
wide range of light levels. Ambient light adjustment of the device at
the time of calibration would only be of value if such a device were
to remain in the same controlled light environ...
Mobile devices such as laptops, tablets and phones are viewed under a
wide range of light levels. Ambient light adjustment of the device at
the time of calibration would only be of value if such a device were
to remain in the same controlled light environ...
This is accomplished by taking an iPad screen-shot ( press the home and power buttons simultaneously) while the image is on screen, and calibration is enabled;
and then retrieving that screen-shot from the iPad's Camera Roll.
You may want to use a sim...
